Privacy Policy

We are serious about data protection. We therefore attach great importance to the protection of your privacy when processing your personal data. When you visit our website, we collect the personal data about you that is necessary for the provision of our services.

GROW GmbH & Co. KG, Düsseldorf, Germany, only collects and uses your personal data in accordance with Germany’s data protection laws. We will now describe the nature, scope, and purpose of our collection and use of your personal data.

The controller responsible for operating the website and processing personal data is

GROW GmbH & Co. KG
Kaistraße 4a
40221 Düsseldorf
Telephone: +49 (0) 211 2394 060
Managing Director: Olaf Peisen

Collecting and storing data for internal system and statistical purposes
Every time you access our website, your internet browser automatically sends the following data to our web server for technical reasons:

· the current IP address of the internet connection you are using
· if you visit our website via a link, the site you were on before you came to our website
· information about which pages on our website you visit
· the date and time of your visit
· the operating system, browser name (e.g. Internet Explorer, Firefox, etc.) and browser version you are using

This data is made up of log files, which are also known as server log files. They are stored for a maximum of seven days and are then anonymized. These log files are only used for statistical purposes (e.g., to see how often certain pages on our website are visited) or to monitor the technical functioning of our network and system in order to identify disruptions to server operations. This anonymized data is stored – separately from personal data – in secure systems and cannot be traced back to any individual person. This means that your personal data is protected at all times.

This is a technical requirement in order for us to be able to display our website. If it involves personal data, the legal basis for collecting such data is Article 6 (1) (f) GDPR.

Personal data
Personal data is data that relates to you as a person. This includes your name, address, and email address. You do not need to disclose any personal data in order to visit our website. In some cases, we require your name and address, and other information in order to tailor our service to suit your needs.
The same applies if you would like us to send you information and when we reply to your inquiries. We will always inform you of this in these cases. Aside from that, we only store data that you have automatically or voluntarily provided to us.

If you use one of our services, we usually only collect the data that is required in order for us to provide you with that service. Sometimes we might ask you for additional, optional information. If we ever have to process personal data, we do so in order to provide you with our service or to achieve our commercial aims.

When you visit our websites, we might store information on your computer in the form of cookies. Cookies are small files that are transmitted from an internet server to your browser and stored on your hard drive. The information stored in the cookies allows our website to automatically recognize you when you visit again, thereby making your subsequent visits easier. The legal basis for the use of cookies is our legitimate interest as set out in Article 6 (1) (f) GDPR. You can of course visit our website without accepting cookies. If you would prefer your computer not to be recognized during subsequent visits, you can disable the use of cookies by changing the settings in your browser to “Block cookies.” You can find out how to do this in your browser’s Help section. If you choose to block cookies, it may limit the functionality of some parts of our website.

Contact form
If you send data – such as your first name, last name, email address – to us using a contact form, this data will be stored on our servers for information security reasons. It will not be forwarded to any third parties.
The legal basis for this processing is your consent as defined in Article 6 (1) (a) GDPR. If the purpose of your inquiry is to take preparatory steps toward concluding a contract, Article 6 (1) (b) GDPR constitutes an additional legal basis. We only use your data in order to process your inquiry. Your data will be handled with the strictest confidentiality.

To send out our newsletter we use what is referred to as a “double opt-in procedure,” i.e., we will only send out a newsletter to you by email if you have previously expressly confirmed that we are to activate this newsletter service. We will then send you a notification email and request that you click on a link in that email to confirm that you would like to receive our newsletter. When you subscribe to our newsletter, we store your IP address and the date of registration. The only reason that this data is stored is to use it as evidence in the event that a third party misuses your email address to register you for the newsletter without your knowledge or permission. If you decide later that you would prefer not to receive our newsletter, you can unsubscribe at any time. Your data is not forwarded to any third parties. It is only possible to subscribe to the newsletter by providing your consent. The legal basis for this processing is Article 6 (1) (a) GDPR. We only use this data to send out newsletters.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, Kalifornien, 94043 USA (“Google”). Google Analytics uses cookies, which are text files saved on your computer that make it possible to analyze how you use the website. The information obtained by the cookie about your visit to our website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is enabled on this website, however, your IP address is shortened by Google beforehand in member states of the European Union or other states that have signed the European Economic Area Agreement. Your full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of the website, Google uses this information to analyze how you use the website in order to compile reports on website activities and to provide other services associated with website use and internet use to the website operator. The IP address transmitted by your browser within the scope of Google Analytics is not merged with any other Google data. You can prevent the use of cookies by configuring the relevant settings in your browser software. Please note, however, that you may not be able to use all of the functions of the website to their full extent if you do this. Furthermore, you can prevent Google from collecting data obtained by the cookie that relates to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at the following link: Link to plugin ( )
As an alternative to a browser add-on or if you are using a browser on a mobile device, Please click on this link, to prevent Google Analytics from collecting data during future visits to this website. This places an opt-out cookie on your device. If you delete your cookies, you will need to click on this link again.

In light of the discussion about the use of analytics tools with full IP addresses, we would like to point out that our website uses Google Analytics with the extension “_anonymizeIp(),” meaning that IP addresses are only processed in their shortened form to prevent them from being directly linked to a particular individual.
We also use Google Analytics to analyze AdWords data and double-click cookies for statistical purposes. If you would prefer for this not to happen, you can disable this in Ads Settings (

Google Tag Manager
Our website uses Google Tag Manager. The Tag Manager does not collect any personal data. This tool manages other tags that might collect your data. Google Tag Manager does not access this data. If you configure the settings to disable at a domain or cookie level, it will apply to all tracking tags that are implemented using Google Tag Manager. You can find the Google Tag Manager Use Policy here:

Use of Google Maps
Our website uses Google Maps to display maps and create travel routes.
Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
By using our website, you consent to Google, or one of its representatives or third-party providers collecting, processing, and using automatically collected data and the data entered by you.

You can find the Terms of Service for Google Maps: You can find the Google Maps Privacy Policy here.

Other data processing
Other data is only collected and processed for the purpose of establishing, developing the content of or amending a contractual relationship between you and GROW GmbH & Co. KG. We only use data collected for this purpose to the extent required to perform the contract.

Please note that email is not a completely secure method of communication and that its content is not protected against unauthorized access by third parties. We recommend communicating by post for confidential information.

If we need to collect, process, or transmit your personal data for reasons other than the purposes mentioned above, we will first obtain your express and voluntary consent to do so. The use of our website is not dependent upon receiving your consent, insofar as it is legally and technically possible.

You can revoke the consent you had previously granted us to keep using your personal data at any time, and this revocation will apply to all future use. To revoke this consent, please contact

Forwarding personal data to third parties
We only use your personal data for our own purposes, which are mentioned above. It will not be forwarded to any third parties.

If we commission third parties to assist us with our data processing, those third parties must undertake to comply with our data protection standards and allow us to review whether those standards and other statutory regulations are being complied with. In this case, GROW GmbH & Co. KG is also legally responsible for ensuring data protection laws are complied with (“Processing on behalf”).

Security measures
We have implemented technical and administrative security measures to protect your personal data against loss, destruction, manipulation, and unauthorized access. All of our employees and the service providers working for us are bound by the applicable data protection regulations.

Every time we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security measures also undergo a constant improvement process and our privacy policies are always being revised.

Storage and erasure of personal data
As soon as it is no longer required for the purposes for which it was collected, all of your personal data that we have stored is immediately and irretrievably erased, unless we have a legal obligation to continue storing it. If we have an obligation to continue storing it, the data will be erased irretrievably as soon as the statutory retention period expires.

Changes to this Privacy Policy
GROW GmbH & Co. KG reserves the right to update this Privacy Policy when necessary in order to adapt it to technical developments or to provide new services or products. If we amend our Privacy Policy, we will display these changes directly in this Privacy Policy on our homepage and other places that we deem appropriate. This ensures that you are informed at all times about which information we collect, how we use it, and situations in which we might disclose it. We reserve the right to amend this Privacy Policy at any time. If we make any significant changes to these guidelines, we will notify you about them promptly here or via an announcement on our homepage.

Contacts, right to information and rectification
If you have any further questions or comments regarding our data protection principles, please do not hesitate to contact us.

You also have the right to obtain information at any time as to whether we have any of your personal data stored and what that personal data includes. You can request to receive this information electronically. You have the right to erase/block unlawful data or to rectify inaccurate data. You can also request that we inform you of this at any time.

Rights of the data subject
Please contact us at any time if you would like to know which personal data we are storing about you or if you would like to have this data rectified or erased. In addition, you also have the right to restrict processing (Article 18 GDPR), the right to object to processing (Article 21 GDPR), and the right to data portability (Article 20 GDPR).
In these cases, please contact us at:

GROW GmbH & Co. KG
Kaistraße 4a
40221 Düsseldorf
Telephone: +49 (0) 211 2394060